General P.I.E. Guidelines

There are two possible outcomes when disputing a complaint: 1) the council sub-committee decides that the editor or publisher has dealt with the complaint and the complainant was satisfied. In this case both the complainant and the editor will be notified there is a resolution to the problem. 2) the council sub-committee may decide that there is a need for further investigation, in which case they will advise the complainant and the publisher or editor accordingly.

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